Message Pricing

Communicate with team members, respondents, customers and other stakeholders via SMS integrated directly into the Mobenzi Researcher console.

Message credits can be used for communication as well as to send download links to handsets you wish to configure with the mobile application.

Each message credit costs R0.25.

Depending on the country which you need to send a message to, you may require 1 or more message credits. Several common destinations are shown below. For other destinations, please contact us.

Destination Credits per message Cost per message
India 1 R0.25
Indonesia 2 R0.50
Kenya 2 R0.50
Nigeria 2 R0.50
South Africa 2 R0.50
UK 3 R0.75
USA 2 R0.50
  • Pricing may vary based on the recipient's network.
  • Pricing exclusive of VAT and taxes.

Any other potential costs to consider?

Depending on the nature of your project or requirement, you may need to consider resources to support your mobile data collection:

  • Airtime

    For Mobenzi Researcher to function, each handset must either have airtime or data connectivity. In South Africa, we offer SIM monitoring, RICA registration, automated recharges and a range of related logistics services.
  • Survey / form setup

    First time users often prefer to seek professional survey or form design assistance. Consulting can be provided directly by our team, or one of our partners.
  • Training

    One of Mobenzi Researcher's key benefits is how little training it requires to operate - especially for fieldworkers. It's often beneficial however to conduct a short fieldworker and/or administrator training session to get the most out of Mobenzi Researcher's capabilities. Training can be provided directly by our team, via web conferencing, or a local partner.
  • Handsets

    Standardising on a handset can reduce support and training requirements substantially. Simply use your preferred supplier to procure compatible handsets, or contact our team for assistance in sourcing suitable handsets and SIM cards directly. Within South Africa, we are able to provide handset rental services.
  • Customisation

    The Mobenzi Researcher API unlocks infinite possibilites ranging from simple integration or reporting to complete custom system development - depending on your requirements. Make use of your own development team, or contact one of our partners to discuss your needs.

More questions? Please consult our billing FAQ or contact our support team.

Pricing excludes VAT, all mobile operator costs and ISP access fees.